OBJECTIVE:

EXPERIENCE:

2/2008 - 4/2012

Industry: Energy and Utilities

Service Consultant

Prepares estimates of cost for material and labor to complete projects with single phase, three phase, overhead, underground, commercial, industrial and residential customers. Serves as the single-point-of-contact for customer distribution projects.

Responsible for customer account relationships, including both project management from inception to completion and the management of the on-going relationships. Leads teams to address customer needs to establish electric services and achieve established performance goals. Aligns resources to meet customer service commitments. Analyzes, designs, and prepares structural and electrical specifications and work orders. Has responsibility for distribution system development, reliability, and maintenance. These activities require consideration of cost effectiveness, future growth, safety and other code requirements, and customer satisfaction.Manage accounts with small and large commercial, residential, and industrial customers and/or their representatives to develop business plans to service our customer needs. Represents the company in services extension negotiations related to service locations, requirements, costs, easement rights, and construction timeframes. Gathers, analyzes, and designs distribution facilities and determines customer electrical loads, metering requirements, etc. and creates construction plan documents, including material and labor. Prepares construction sketches, layouts and drawings of existing and proposed distribution facilities. Manages activities of the project team, which includes membership staff from multiple departments, customers, municipalities, outside consulting firms and other utilities. Able to identify, evaluate, and make recommendations regarding compliance to governmental regulations, code violations, and CenterPoint Energy standards. Evaluates type, size and location of equipment. Review facilities for compliance with the National Electrical Safety Code (NESC), National Electric Code (NEC), city and county ordinances and CenterPoint Energy standards. Performs proactive follow up with customers regarding their satisfaction with project work, and if necessary initiates action based on feedback. Develops and maintains business partnerships with elected officials and employees of city, county and state entities to effectively service customers. Supports community and civic organizations through active participation on boards and committees, project coordination and fundraising events. Develops relationships with civic leaders so that CenterPoint Energy is regarded as a strong corporate citizen. Flexible to attend functions outside of normal work hours to represent CenterPoint Energy.Participates on project teams for distribution capital and maintenance programs. Analyzes distribution reliability service issues and recommend appropriate corrective action taking into account budget constraints. Performs inspections as needed for final project approval, foreign cable attachments, customer installed facilities, and miscellaneous customer requests. Reviews property information to confirm legal rights of ownership for easement acquisition. Ability to work both indoors and outdoors.

3/2007 - 1/2008

Industry: Electronics, Components, and Semiconductor Mfg

Apprentice Electrician

11/2006 - 1/2007

Industry: Electronics, Components, and Semiconductor Mfg

Apprentice Electrician

This was my first job as an apprentice and the knowledge I gained was priceless. Assisted and learned from journeymen electricians wiring a warehouse located off 610 and South Wayside for three months. Upon completion I was laid-off.

Organize and kept inventory of connex materials such as: bundles of 3/4 inch conduit pipe, 1/2 inch conduit pipe, associated connectors and couplings, 12:3 and 12:2 flex wire, and an assortment of other material. Assist journeymen electricians with running conduit pipes, bending conduit 90 degrees or 45 degrees based on application. Gain knowledge of taking the right measurements for the right bends to complete the conduit installation in the building. Once all conduit is run assist electricians with pulling wire into conduit for several offices inside the warehouse.

4/2006 - 9/2006

Industry: Consumer Packaged Goods Manufacturing

Prime Order Filler

Operate a fast moving PE, which is simply a forklift that the operator stands on instead of sitting, to remove pallets of merchandise and brings them to the designated loading dock for delivery. This is a fast paced production oriented job.

This warehouse held most of the merchandise for all the Walmart locations in the Southeast region. The prime order requests came from these Walmart locations and we used these trips to find the different merchandise all over this huge warehouse. The production quota was about eight hundred boxes set at the designated dock door daily.

2/2005 - 4/2006

Industry: Construction - Residential & Commercial/Office

Inventory Clerk

Working with this staffing agency during ninety percent of this period I worked at the Sulzer Hickam facility organizing their warehouse by itemizing every part and creating a spreadsheet for each location. I also operated a forklift as necessary.

Manages the inventory for Sulzer Hickam's warehouse. Creates MS Excel spreadsheets to show part name, part number, part location. Lead a team of clerks with organizing this inventory in a comprehensive, user friendly manner. Operates forklift as necessary to move, preserve, and ship turbine parts all over the world. Volunteered to assist the people of Beaumont after Hurricane Rita hit in September 2005 by removing debris in a mall and medical center for several weeks. Assists electricians and welders with wiring, repairing, or building pieces to turbines as well as general maintenance of the entire facility.

5/2003 - 11/2004

Quality Control Inspector

If you would open your credit card statement mail from Sears or Discover, there would be a statement, a remittance envelope, and maybe some inserts or advertising. My job responsibility is to prevent you from receiving production errors, such as damaged or marked statements from reaching you, our client. There are several procedures that are in place to ensure this is done. The most important procedure is called the first piece signoff checklist. This checklist is there as proof that I have checked all parts of the operator's job, from matching the job in the Bell and Howell inserter with their banner page and reconcile log to using rate charts to match the right postage for that job. I check eight different areas on the inserter and initial as proof that FPSO is complete. I use job starts, which are sheets that give all the information for the particular job they are running: job name in computer, form number, outside envelope number, insert's name, number and weight, and other important information. I also perform random spot checks to find errors as they are happening and stop them.

5/2001 - 1/2003

Senior Mailroom Clerk

Give on the job training to more than fifteen new mailroom clerks. Responsible for coordinating five major postal accounts valued over $30k+.Manage prompt delivery and pickup for all online record retention boxes.Point of contact for clients and employees dealing with product inquires.Key Operator for a Neopost SI72 letter inserter and over 35 Konica copiers and fax machines.

9/1999 - 3/2001

Mailroom Clerk

Oversee all daily shipments of UPS, FEDEX, and USPS.Ship foreign as well as domestic shipments: International Express, APO’s / FPO’s, Global Priority, Priority, Ground, Next Day Air, Second Day Air.Use and maintain three copiers and two fax machines.Order mailroom and copier supplies. Handled Interdivisional Cross Charges for UPS, FEDEX, and USPS.Data entry europe and pacific rapid drafts in MS Excel.

4/1998 - 5/1999

Cashier/Griller

-Tender cash from customers and use customer service techniques to increase sales by suggesting products. -Grilled fajita meat for customers.-Scann incoming shipments into inventory.-Train new cashiers and grillers.

EDUCATION:

1/2005 - 5/2008

Associate Degree

SKILLS:

Skill Name

Skill Level